Healthpoint Family Care

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(13)

7607 Dixie Hwy
Florence, KY 41042

HealthPoint Family Care is a nationally recognized patient-centered medical home dedicated to providing high-quality healthcare with a focus on compassion, innovation, and excellence. With locations in Florence, Covington, Newport, Nicholasville, and Wilmore, the organization offers a wide range of services including adult medicine, dental care, mental health services, pediatrics, and women's health.

Patients appreciate HealthPoint's commitment to quality care, evident in their same-day appointment availability and the kindness of their board-certified providers. The organization's mission is to ensure that everyone in the community has access to affordable healthcare, fostering a vision of inclusive health services for all.

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Reviews

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2.013 reviews
E. L.
8/12/2022

I've scheduled two appointments at this place with a DO that actually wasn't awful, and both were scheduled for the wrong day by the scheduler. I've missed two days of work because these folks...

Lehcar A.
6/9/2025

I use to respect and think this office cared about their patients, after going almost a month without my sugar diabetes insulin because he needed a PA and my Dr. decided to go on vacation without...

Trenton B.
6/3/2025

After visiting their dental office in March to get a chipped tooth repaired, I was experiencing a lot of pain. I went back to make an appointment the next week and they wouldn't see me until June....

Patsy H.
5/21/2025

The Nicholasville location does not answer their phones, everything goes to voicemail. Voicemail states they will call you back within 72 hours. I tried to file a grievance with their corporate...

Photo of Jerrod S.
Jerrod S.
9/14/2024

Phone went to voicemail twice, online scheduling doesn't work, tried walk-in and was turned away saying that they were booked with appointments all day with ONE person in the waiting room....

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