Dixie Nails & Spa

Dixie Nails Spa is a nail salon located in Louisville, KY, offering a range of services including nail treatments and pedicures. With a focus on efficiency and promptness, they provide prompt service to their customers, ensuring minimal wait times. The salon maintains high hygiene standards, with a clean and well-maintained environment. They offer a wide selection of colors, catering to different customer preferences. The friendly staff members create a welcoming atmosphere for customers.

However, the salon has some areas for improvement. There have been complaints about a lack of transparency in pricing, with customers not being informed about additional charges until halfway through the service. Inconsistent quality has also been mentioned, with issues such as nails not being shaped or filed properly, gel polish being lumpy and chipping, and crooked nails. Some customers have experienced poor customer service, with concerns not being taken seriously. There have also been instances where customers felt overcharged for subpar results. Additionally, there have been complaints about the difficulty in removing thickly done nails, indicating a lack of proper technique and understanding of nail care.

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