April C.
8/2/2016
Prices are extremely cheap and the medical supplys are top notch, but the customer service here is terrible. No one asked if i need help carrying my device or offered to put it in my car for me....
Cooley Medical Equipment
$$$
Closed
(9)
Photos
1316 S Broadway
Lexington, KY 40504
Patient Aids is a local home medical equipment company based in Wilder, Kentucky, committed to providing high-quality care through a dedicated team of over 140 employees. Known for their individualized approach, they prioritize quick decision-making and accommodate special requests to meet the unique needs of their customers and referral sources.
In addition to offering a comprehensive range of medical equipment, Patient Aids is actively involved in their local communities by supporting charities, providing equipment for indigent patients, and participating in nonprofit boards and committees. Their customer service is reflected in the positive testimonials shared by clients who appreciate their helpfulness, professionalism, and commitment to excellence.
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Reviews
2.09 reviews
Klinton B.
4/22/2015
Very patient staff took time with me today trying to get just the right fit for my medical needs. I would recommend them if you are asked what DME you would like to use or if you have a choice I...
Beth R.
7/19/2019
Phone is not answered! Phone calls are not returned! Confusing bookkeeping and delays in the insurance billing process. Supplies for the C-Pap are not available, and there was little motivation to...
Sue M.
3/27/2019
Good job kristy I loved your services today and the help thank you so much for taking care of my mom she was happy and so satisfied with the equipment
Katherine C.
9/25/2017
Finally got my medical supplies today, 10 WEEKS AFTER I PLACED MY ORDER. I had to make over 25 calls to get everything figured out. Never received an explanation for having to initially wait 7...
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