Benjamin B.
8/8/2016
From the first time I called Compass Self Storage for a quote, until the day I signed my lease agreement, it was nothing but superb customer service. The unit was exactly what I needed, clean,...
Compass Self Storage
Permanently closed
(10)
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10000 Sam Neace Dr
Florence, KY 41042
Compass Self Storage is a leading provider of self-storage solutions, offering a variety of services tailored to meet personal and commercial needs. With multiple locations across the United States, they emphasize customer satisfaction and convenience by acting as a storage concierge service, assisting clients with packing supplies, truck rentals, and moving services.
Their facilities boast numerous features, including climate-controlled units, indoor access, and flexible leasing options such as month-to-month agreements. Compass Self Storage is dedicated to delivering a secure, clean, and accessible experience for all customers, supported by friendly and helpful staff.
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Reviews
1.510 reviewsDiana H.
10/24/2023
We need more girls like that in customer service. They're so sweet and helpful. Keara and Barbara are amazing.
Amy C.
5/27/2022
Horrible experience. Being overcharged $120 because people cannot do math and figure out the correct mileage or gas level. Reservation was at 2:30 and when I got there the office was locked....
Dan K.
8/8/2021
This is not a low rating for this location, but a low rating for U-Haul overall. I reserved a truck 5 weeks in advance of my move. Received e-mail confirmation of my reservation at this...
Danny R.
2/21/2015
I find it funny they are trying to boost their rating! How about you show your current customer base a little customer service. Raising our rates every 6 months and then when we ask why you...
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