Columbia Gas of Kentucky

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Website
2001 Mercer Rd
Lexington, KY 40511
+1 (859) 288-0215
https://www.columbiagasky.com
Columbia Gas of Kentucky, headquartered in Lexington, is one of the 10 energy distribution companies of NiSource. It serves more than 145,000 customers in 31 Kentucky counties. NiSource is a holding company with headquarters in Merrillville, Ind., whose core operating companies engage in natural gas transmission, storage and distribution as well as electric generation, transmission and distribution. NiSource operating companies deliver energy to 3.7 million customers located within the high-demand energy corridor that runs from the Gulf of Mexico to the Midwest and to New England.

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Reviews

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3.05 reviews
Photo of Heather P.
Heather P.
3/9/2020

Why do they send me TWO bills/statements each month?! Someone please make them stop!!! I get my bill automatically drafted out of my account each month, so even one snail mail statement is...

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Jennifer S.
6/3/2025

I moved out of this address a year ago and still haven't got the credit they owe me. I have written letters to request the funds, called many times they keep telling me the same thing the check is...

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J K.
8/21/2024

Our Co detector was going off. I called to see what to do. The gas co. came immediately and checked everything and were very competent and professional. Luckily it was just our Co detector was...

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Keely M.
8/25/2022

I put a lot of value on customer service for a lot of my reviews. Today I spoke with Shannon and she was very helpful. I was surprised how easy it was to fix the issue that I had. Shannon deserves...

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Matt T.
3/7/2019

I have Never and I mean NEVER exprieinced worse customer service than this piss pore excuse for a company! Alex Employee # 387; is the sole purpose for this review, and I can say with the utmost...

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United States›Kentucky›Lexington›Columbia Gas of Kentucky

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