City of Allen
The City of Allen's Utility Billing department provides residents with a variety of convenient options for managing their utility payments, including an online portal, pay-by-phone services, and in-person assistance. Residents can benefit from features like automatic bank drafts and discounts for seniors, ensuring a straightforward and accessible billing experience.
Additionally, the department prioritizes customer service, offering resources to help residents understand their bills and payment options. The City of Allen is committed to maintaining transparency and privacy regarding utility account information, allowing residents to opt-in for data sharing if desired.
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