Better Business Bureau

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13104 Eastpoint Park Blvd
Louisville, KY 40223

The Better Business Bureau (BBB) in Louisville KY is a nonprofit organization dedicated to promoting trust between consumers and businesses. It provides resources for consumers to research businesses file complaints and access reviews. With a focus on ethical practices the BBB helps to resolve disputes and fosters a marketplace where buyers and sellers can connect confidently.

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Reviews

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1.59 reviews
Ann O.
3/11/2020

The only place that holds bad companies accountable. They actually care about poor service, over billing, and rude customer service.

Bud C.
4/30/2025

why can't you take phone calls during the day?? nobody answers- no help . oh you don't want anymore questions can't even check on a business

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Les F.
11/19/2018

I filed a complaint about an audiology company and rated them 1-star. There were 4 other ratings and they all were 1-star. On top of that, this company had 11 complaints in the last 12 months....

Stephen H.
4/12/2020

I filed a complaint with the Louisville BBB 5 weeks ago. I never heard anything back from the BBB, matter of fact, my complaint was not even listed on their web site. They said they contacted...

Louisville K.
11/21/2018

BBB is now useless and ought to be investigated. Their ratings are useless. As others have mentioned, it appears ratings are based on whether or not the company had paid to be a member. I have...

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