A young man at this office named Turner saved my Thanksgiving trip. I rented a mid-size SUV from the Kansas City Airport Enterprise on Thanksgiving Day 2022. I quickly discovered why the agent...
Enterprise Rent-A-Car
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I called 12 times during business hours and was transferred location to location before I was able to talk to someone. Terrible customer service. Will not use Enterprise ever again.
You cannot trust what their national 1-800 number tells you. You can make a reservation with them, they can say it's good and the location has a car available for you, BUT then the location can...

Make sure you have a credit card. Enterprise is inflexible and loves their policy more than their customers. Last week, I drove a fire engine, with my firefighter son, from L.A. to get home for...
I just when I thought customer service was a thing of the past, Turner at the Topeka Westport, Enterprise rental car outlet restored my faith. This young man cared about me and my Enterprise...