Capitol City Pawn & Jewelry

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1634 SW Washburn Ave
Topeka, KS 66604
Two brothers founded Capitol City Pawn Shop Inc in 1962. The original location was across the street from the present location at 1001 SE 6th street in Topeka, KS. Originally, the company was started as an offshoot of the rental business. They operated the rental store on one side of the building, and the pawnshop on the other side. In 1966, a tornado destroyed the building. Capitol City Pawn Shop Inc remained true to their customers and quickly rebuilt the store at its current location. Throughout its history, Capitol City Pawn Shop Inc, has publicized itself as Topeka's most liberal loan company. The desire to offer the customer a clean store with great values on quality pre-owned merchandise, set the company far ahead of the competition. Setting new standards in customer service, the company developed a computerized system of handling loans and inventory in the late 1970's. This was unheard of at the time. In 1987, Jayhawk Pawn & Jewelry was opened in Lawrence, Kansas. With the philosophy of offering the customer the highest loan value, they quickly grew to be the premier pawnshop in both Lawrence and Topeka. The increased business in Topeka called for opening a second store at 17th and Washburn in 1993. This store offered a new level of customer service with a late night walk-up window and stayed open 7 days a week. Capitol City Pawn Shop Inc has continued to grow by expanding to 9 locations across Kansas and Nebraska, keeping its pawn business focused on loaning the most money with the best customer service. All of the merchandise is thoroughly cleaned, tested and guaranteed. Capitol City Pawn Shop Inc offers its customers great values on pre-owned goods. Its employees are knowledgeable, helpful, and courteous. Employees strive to help out everyone who walks through the door, whether it is in sales, purchases, or loans. Jun 21, 2010 - Lincoln fans, Capitol City Pawn's Sidewalk Sale is taking place July 30th & 31st! Stop by and see our great deals!

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Reviews

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2.06 reviews
Photo of Tanya K.
Tanya K.
2/22/2019

Customer service is not as good as it used to be. I won't be going there again. The products are too high too.

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Tony H.
1/5/2019

Not as good as it was they have new people that dont know much as the older ones. Bad customer service

Mark S.
1/24/2021

Horrible company. They list stuff online and remove them out from under you when you show interest. Unethical, rude, and totally impossible to work with. Avoid at all costs. They do not deserve...

Kim M.
9/18/2021

They're a joke. They were rude right out the gate! Acting like they high and mighty when they ain't. They talked crap bout my merchandise and said I don't want it cuz of a scratch but the jewelry...

Kristina S.
5/29/2019

I have always experienced excellent customer service here and found the employees too know a lot about value and product condition as well as product worth. They are very nice and take good care...

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United StatesKansasTopekaCapitol City Pawn & Jewelry

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