Horrible customer service. They don't know what's covered and are clearly not in Kansas. Their patient portal is chronically broken. I'm switching to another company as soon as I can.
Blue Cross Blue Shield of Kansas
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Blue Cross Blue Shield of Kansas seems to have a policy of shielding those who can do something for their customers from their customers. The phone system cannot get you to where you need to go....

This is Blue Cross Blue Shield Kansas Inc. It's an independent organization within the Blue Cross Blue Shield Association umbrella. It is located in several locations but the two most often...

This company is out to scam! They will automatically renew an independent health insurance policy year after year. Even though they don't publish the fact they will assume you wish to continue...
Switching because our 20+ year pcp is an internal medicine Dr. and now bcBS considers him a specialist and will not honor the pcp copay. bcBS has gradually become an impossible company to deal...
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