West Side Sewing

Customer service after the sale is not so great. I have found some of the staff to be snooty when you ask questions. The machine repair person is a jerk at best. Really rude when I asked a...

Brought my Janome in for repair. Looping on bottom of seam and thread cutter not working most of the time. Gave him a sample of stitching issue. Picked up machine 3 weeks later and $197 lighter,...

I've bought a few machines through the years and have always appreciated the 1 on 1 training. It is more personal and can easily ask questions when you have them. After training, any questions...

The folks here were very knowledgeable and helpful when we came in from out of town to look at new sewing machines. They spent a lot of time explaining the benefits and features of the machines...

heads up here to all...no returns. no refunds. to anyone for anything, even if it is the wrong fit for your machine. you will just be stuck with a piece of equipment you will never be able to use....