Jennifer D.
4/29/2019
Great customer service! Knowledgeable staff! Service is much better than US Cellular, been with Verizon 2 years and never going back.
Verizon
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(8)
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1891 Venture Dr
Ottumwa, IA 52501
Victra is your local Verizon Authorized Retailer in Ottumwa, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
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Reviews
2.58 reviewsCharles C.
6/3/2021
Worst customer service I have ever seen. They refuse to do what Verizon says they should do. They refuse to communicate with Verizon, even after Verizon directs a customer to go and have the store...
Ashley S.
1/19/2020
I've been a Verizon customer for over 5 years. I have never had any issues or complaints but they make promises then do not stick to their word and will not work with you. After the past 3...
Mike S.
4/29/2019
Shania, at the Ottumwa Verizon, was very knowledgeable and helpful in our 4 new phone purchases. She helped get us set up on the business account to save us money. That was a process in itself...
Josh B.
4/12/2019
There is one manager in particular around whom every employee ceases to be helpful at this store. Otherwise, the people there are great help with phones working.
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