Verizon

I do like walking into a business and having someone greet me and ask how they can help. It's also great to have a cell phone store that has adequate staffing and customers don't have to stand...

I have an iPhone 14, an iPad Pro and home Internet and I signed up for another home Internet services yesterday and went to pick it up. when I got there, I told the manager that I had a lot of...

Colin, at the Merle Hay location was exceptional. My son and I swapped watches, he got my old phone, I got a new one, and our cellular wasn't working on our watches. It was not an easy fix, he...

Poorly run--customer experience was remarkably bad. They basically have one person waiting to provide excuses about them being too busy to help anyone rather than actually helping someone buy a phone.

Verizon's customer service at 3714 Merle Hay Rd, Des Moines, IA 50310, left me fuming. Despite paying in full for a phone, the store reps made me wait an hour and then refused to hand it over....