StorageMart

Updated: I have modified my rating from a 1 to a 4 based on the follow up contact I received from the Regional Manager. She addressed all of my concerns and offered a satisfactory price...

I sat at Storage Mart for 1 hour and 15 minutes. The door was locked and there was no employee. I called twice, sent an email and contacted the corporate office. I'm waiting for a resolution. Like...

Do not do business with StorageMart. Their customer service is atrocious. They can't even be bothered to pick up the phone to resolve issues.

Nobody ever in the office and they have hidden fees. The actual cost of the units are higher than advertised and they attempt to rope you in with "bargain deals".

Greg, The store manager at the Grimes on SE 19th Street made the process super simple and with a smile, even though I changed my mind and went with a bigger storage unit after he got everything...