Microtel Inn & Suites by Wyndham Urbandale/Des Moines

I stayed here for two nights in two different rooms. One room had a queen bed and a "kitchen" area and fridge and the other room had two queen beds, no fridge. Just what I booked based on what was...

Where do I start. Let's start with the good(ish) parts. I see a lot of negative reviews about the mirror wall, I can admit it's a dated look, but I actually loved it. The room also featured a...

Horrible customer service sucks charged me $20 to check in early found roaches throughout the room use condom under the mattress t Oh, and to top it all off one year-old wakes up crying at 3 AM...

We were with a team, but a teammate found some bed bugs. We tried to reach out to both booking.com and the hotel, but they sounded like the same person, and the booking.com one asked for full card...

Urbandale is my hometown and I have stayed at this hotel twice (I live in Ohio now). The staff is good, and they were helpful over the phone the night before the stay, helping me change my...