Service was excellent! I stopped by to replace a battery in an old watch I had gotten years ago from a different jeweler. We were helped by Dave. We dropped it off and browsed the mall. Within ten...
Kay Jewelers
(5)
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Sent band in to get resized since it was too small for my husbands finger. Took almost a full month to get back and was smaller then it originally was. And when asked about it, it became our fault...
Don't get your ring appraised for free there. It's not a real appraisal. All they do is write down the retail price of the ring. That is NOT an appraisal. If you're in Dubuque, go to Shamrock...

Kay jewelers lost my ring along with 17 others. I had ordered a custom wedding band that came back perfect but not soddered together like I had wanted. They had to ship it off to Texas to get...
My fiance got my engagement ring from the company. If any person is thinking about getting any piece of jewelry from this place I would run, run far away. I have been engaged since Christmas and...
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