Fireplace Superstore

The owner Steve was a complete f-up and dick in college. Maybe he's grown up by now.

Oder a fireplace insert which was delivered and installed on time. The service was superior. The facts borer around the fireplace didn't look right to the installer, so they ordered a new one. We...

I requested an estimate for an estimate for a fireplace estimate. I was turned down and not offered an option Take your company and shove it where the sun doesn't shine.

Just awful customer service -- really should have read these reviews before going. Any review about the staff being rude is dead on. These are higher end items and would expect some customer...

Had a fireplace repaired last year and a year later is already not working again I had an appointment and had to cancel the customer service was extremely rude about me having to cancel. The...