Opened our account when we first moved here. Have noticed the CSR staff are not polite when interacting with customers. Having a parent that was in the banking industry for 30 years I'm a bit...
Collins Community Credit Union
(6)
Collins Community Credit Union, based in North Liberty, IA, offers a wide range of financial services including personal and business banking, loans, and investment options. With a commitment to community and customer service, they prioritize helping members achieve their financial goals through tailored solutions like checking and savings accounts, home equity loans, and auto loans.
Established for over two decades, Collins Community Credit Union prides itself on its friendly and supportive environment, fostering strong relationships with its members. The credit union is dedicated to providing exceptional service and financial education, ensuring that individuals and families have the resources needed for long-term financial success.
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Reviews
Lets talk about how I've never even had a bank with them and they completely have put me in a very bad spot, as if it wasn't already bad enough. My car broke down I had no choice but to push it...
I ditched this bank long ago due to poor customer service but this one has me so mad I have to vent! I still have a small personal loan with CCU and the payments come out of my paycheck every 2...

They are impossible to deal with. I could not reach a live person because my particular question did not fit the automated teller. So I went to the "chat" part of the website. No one available...

My wife and I got a loan from this bank a few years ago. We've been on autopay and have paid on time for years now. Simple accounting error last month and we were a day late. No big deal right?...
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