BEST WESTERN MIDWEST

"Gosh, isn't three years kind of a long time to hold a grudge? I was here more than 20 nights last year and never found much of anything to complain about, with the exception of the in-room..."

"Pipes busrt in my apartment and needed to find a quick place to stay. Very accomodating. But besides my hotel room the entire hotel smells like skunk weed. Could not get the hotel room thermostat..."

"I didn't actually stay and was not the guest - family member was the guest. However, relatives phone fell out of pocket into a lobby chair. Not only did the staff hang on to the phone, charged..."