Best Buy

Excellent customer service! Tim answered all of my questions while I was in shopping for a new laptop. I've also used the Geek Squad service at this location and was pleased with the consultation.

Chat with Geek Squad. See transcript. Dumber than a box of rocks. I still need my question answered. Won't allow me to fully load transcripts.

Order #1124253383951 - We purchased a Toshiba 55inch TV that was for a business delivery. The order was canceled on us 4 times without any phone call, email or any notification. Only way we would...

New phone system. I can no longer call the store. I get transferred to a foreign call center. The call center staff had no idea how to answer my questions. I needed a computer quick and could not...

The award goes to our local Waterloo Iowa store for having the absolute WORST customer service in town!! But, it's really a great store. Especially if you have time to look for it yourself....