I just called in to discuss an increase in my internet bill and received the worst customer service that I have ever experienced. The young man's name was "Luke". He was argumentative and rude,...
WOW! Internet, TV and Phone
(29)
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Reviews
The women who worked in the office openly mocked me when I was confused about the equipment I was told to return. One of them got hostile when I tried to make a phone call. The service for astound...

2013: I switched from TWC to WOW due to price increases. Since then my bill for classic cable (no movie or add-ons) and their slowest internet nearly doubled from $85 to $155. I am resigned to...
I tried multiple times to call your numbers. All that are listed on the bill. Phone system doesn't work. "Press 4 for..." I tried multiple times and couldn't get to a person. Then I sent a contact...

I realize money is the bottom line but it is very disappointing to try to call WOW for a problem and being connected with a person in a foreign country who barely speaks English. If I can find a...
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