UPS Customer Center

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5431 W 81st St

Indianapolis, IN 46268

+1 (317) 875-6059

https://locations.ups.com

Visit UPS Customer Center in INDIANAPOLIS, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Also at this address

UPS Drop Box

Ups

Reviews

1.58 reviews

William A.

1/9/2019

Quick and friendly. They even offer FREE tape for packages! Unlike the postal office. But that's another story. UPS is the go to for shipping! The brown boyz get it done!

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Ruth E.

4/1/2025

I have been calling the center for several months about my packages not being delivered. I speak with managers who know nothing. The drivers do not attempt delivery and lie about gate codes or...

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Richard B.

6/23/2025

Received my smashed package that was marked as fragile and spent several hours running out to the WEB listed UPS Customer Service Center at 5431 W 81st, only to find it permanently closed....

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Philip S.

10/8/2024

Working at UPS may be great, but expecting delivery of vital medication when promised is another matter. This is the 5th prescription in as many months that's supposed to be delivered today. We'll...

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Blake M.

11/26/2019

Complete lack of care from the receiving end of ups as the customer. The drip off locations are amazing bc they are making money off of you but the pick up centers are horrible. The people...

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