Market analysis or research, Business services, nec, nec
Perception Strategies
Perception Strategies, located in Indianapolis, IN, is a leader in healthcare mystery shopping and ethnographic research, dedicated to enhancing patient experiences through intentional observation and engagement. With over 150,000 healthcare mystery shops completed since 1998, the company provides valuable insights into patient perceptions, enabling healthcare organizations to refine their practices and improve satisfaction rates.
Utilizing comprehensive methodologies, Perception Strategies evaluates healthcare processes and interactions, identifying exceptional employee performance as well as areas requiring improvement. Their ethnographic studies focus on the patient experience through observations and interviews, helping clients recognize barriers to satisfaction and implement actionable solutions swiftly. Generated from the website