Steak ’n Shake

Food was good, service was nonexistent as we had to order at a kiosk, and pick up our own orders. We were coerced into tipping, despite the lack of service. However, bitcoin was accepted payment....

Food was great but my burger was undercooked. Not characteristic of a smash burger, should be completely well done with crispy edges, my burger patties were not well done and had no crispy edges

First experience since they put in the kiosks. Don't mind that so much although I did miss the experience of being waited on. We were there at 4 p.m. on a Saturday. One other table when we came...

It is sad they are no longer the 24-hour hotspot for late night burgers, sloppy addictive grilled cheese, and famous shakes. Closing earlier and limited staff due to low wages it seems but my dip...

Had to enter our own orders but they ask for a tip. Then the food was cold like it's been sitting out all day. Tables are dirty No napkins anywhere