Sharpen
Sharpen is a comprehensive Customer Experience as a Service (CCaaS) platform based in Indianapolis, IN, designed to enhance digital engagement and automate routine tasks in contact centers. The platform focuses on empowering human agents through powerful analytics, ensuring data security, and providing seamless integrations for a robust customer service infrastructure.
With a strong emphasis on metrics that matter, Sharpen helps businesses customize their Key Performance Indicators (KPIs) to improve agent performance and customer satisfaction. By offering flexible pricing options and innovative solutions for various industries, Sharpen is committed to driving better business outcomes and fostering a high-performing contact center environment.
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