MetLife Pet Insurance

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400 Missouri Ave Ste 105
Jeffersonville, IN 47130
About PetFirst Pet Insurance After our founder, Brent, had to put his dog Midnight down in 2003, he knew he wanted to find a way to help pet parents take financial considerations out of the conversations about veterinary care...

Reviews

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2.5467 reviews
Photo of Charles M.
Charles M.
8/22/2024

My claims have all been processed promptly and filing a claim using the app could not be any simpler. I also had an opportunity to use the online chat with a vet tool. I was able to submit...

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Holli S.
8/21/2025

Updating my review after completing the appeal process. I sent in a second appeal which was reviewed by an impartial third party vet who I was told overturned the denial. I had a very good...

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Angie M.
7/30/2025

Pure rubbish. I regret wasting so much money on this pet insurance for nothing in return. They held onto "asthma" which apparently was in one of the SOAP notes from my vet. My cat has never...

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Chris G.
6/6/2025

This pet insurance is pure garbage. Took our dog to the vet ended up with a bill for $800. They covered exactly $36 and then told us we had to meet a deductible even though we already paid for...

Deb K.
10/28/2025

It's October 28 and still have not made progress. I sent my claims again and they confirmed they were received "I can confirm receipt of these files" is a quote from an email I received. yet I...

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