KBA has done the administration of my health benefits and paid my claims for years. When either myself or my wife calls in with questions about our benefit plan the Customer Service team is...
Key Benefit Administrators
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I have dealt with KBA for several years. As a provider I have to say their customer service is amazing, kind & very helpful for me. I never had any complaints. I often tell them that they are so...
The only thing good I can say about KBA is that their customer service people do *try* to be helpful and are quite polite and nice. However, sometimes one customer service person tells you...
Customer service could be higher. I've dealt with KBA for serval years, and the attitude is that we're disturbing their work. I feel they could do well to do more training and perhaps learn...
Customer service is beyond lacking and do not expect communication from anyone!seriously lacking.
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