They started sending disconnect notices with each bill after quarantine started regardless if I was paid up previously. Just got one with my newest bill. It's currently 10 degrees out but...
Indianapolis Power & Light Company
(5)
Indianapolis Power & Light Company (IPL) is a leading electric utility serving the Indianapolis, IN area. With a commitment to reliability and sustainability, IPL provides safe and efficient energy solutions to residential and business customers. From offering various payment and billing options to promoting energy-saving initiatives, IPL strives to meet the diverse needs of its customers while ensuring a greener future.
As part of its dedication to community and safety, IPL actively engages in tree trimming and encourages customers to call before digging to prevent accidents. With a focus on innovation, IPL is investing in the modernization of its electric grid through the Smart Grid plan, aiming to enhance efficiency and customer experience. Committed to being a good neighbor, IPL is dedicated to providing reliable power and promoting green power solutions for a sustainable future.
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Reviews
I have been waiting on the phone for almost 4 hours with no answer unfortunately i never asked for help and go smoothly always make everything hard
Really (really) blown away by AES/Indiana Power and Light Co's lack of action and communication with me. My father died in February 2022. He had a utility credit through January '22. We got a a...
I have had to updated my checking account information a few times for auto-pay. Even after updating and receiving a confirmation that my updates were successful, the next bill always fails to...
Unfortunately, IPL was once a great local power company but was purchased by an out of state conglomerate AES so now has terrible Customer Service and very diminished community involvement.
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