Hammond Water Works Department

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6505 Columbia Ave
Hammond, IN 46320

The Hammond Water Works Department is a public utility in Hammond, Indiana, dedicated to providing reliable water and sanitary services to the community. They offer emergency service during weekdays and direct customers to call 911 for after-hours emergencies. The department also encourages online bill payments and provides water quality reports for customers to stay informed.

With a commitment to customer satisfaction, the Hammond Water Works Department operates under policies that prioritize public participation, including electronic attendance at meetings. They have recently reopened their office to the public, implementing social distancing measures. Additionally, the department handles water service leaks up to the homeowner's responsibility from the water main towards the house, and they also bill for sanitary and refuse charges.

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1.52 reviews
Photo of Butt F.
Butt F.
8/23/2025

So they run or contract in water, sewage, trash, and recycling. Every couple years when we get a heavy rain, sewage backs up in our and our neighbors drains. Not just a little in the sink,...

Norman B.
5/12/2020

They put you through a big process to start an account just to pay a water bill. I can see if it was free. The Customer service has bad attitudes. This place gets a thumbs

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