Ran into something of a "sh**storm" (ha) over the summer. It wasn't entirely Citizens' fault, but I was not impressed with the part they handled. I had the same shut-off issue as several other...
Citizens Energy Group
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Citizens Energy Group has shown a disturbing pattern of neglect toward both customers and employees. Their service is marked by indifference, and their workplace culture mirrors that same...
I have always paid my bill and made my arrangement payments. Sometimes you just don't have it and this was one of those times. Well I had to reset my payment arrangement on a Friday afternoon and...
The worst service on the planet. If I could connect my services with another company, I would. It's a shame they're the only ones in Westfield... They have time to schedule a disconnection without...
Customer service is laughable. Their reps know nothing so it is a waste of time to call.
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