Excellent customer service. Very kind people, very understanding very professional. I wouldn't go anywhere else. We traded our lemon Hot Springs envoy 2014 in and actually got a brand new caldera....
Backyard Leisure - Terre Haute, IN
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Best service and sales department I purchased a hot tub the service department was wonderful helped decide which hot tub was best for me received free products I am very pleased with this...

You know sometimes you get a bad vibe from a company really early in the transaction? I called for some service the lady put me on hold for about five minutes and then said there's no one around...
Bought a Hot Tub with them a few years ago, and stop in occasionally when we need supplies. About 3 weeks ago we stopped in to get filters and bought some scent for the hot tub. In the course of...
Zero customer service. Went in walked around for 5 minutes not one person said hi or even acknowledge I was in the building. So left and will look for what I want elsewhere!
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