Zales

Going on week 3 to get a ring sized? They 'thought' I had already picked it up? Plus told I would have to wait another week? I have a TON of jewelry, never have I waited this long for a ring...

The customer service was terrible. I had my small dog with me and I didn't know the mall had a policy of no dogs. When I was there to drop off the ring, I also had the dog and no one said anything...

1. Chicago stores refuse to open so a Zales customers have to travel to suburbs for service 2. NO Zales stores provide outgoing message when you call so there is no way to check store hours if you...

I ordered a gold necklace online. It arrived on time, but it was cheap and flimsy. I returned it to the store and their system refused the return, saying i had already returned it. There was no...

My boyfriend got me a pair of diamond earrings from here for Valentine's Day 2019. About a couple months in, the earrings started turning black. I have a jewelry washing kit so I regularly clean...