Wide Open West

I've never written a Yelp review in my life, but I got WOW internet four months ago and my experience since has been bad enough that I wanted to share. The internet service itself has been fine....

My 90 year old Mom has used WOW for years - it is horrible. She only gets mail 2 times per week. She sent a check to WOW on 6/22/2022. They shut off phone service because her check did not make it...

I've been a customer for about 15 years and they started out real good but during the last year or so they went downhill. Back then their customer service was top notch, now it is very bad. I've...

I had been a customer since 2003. Since January there had been frequent outages. Getting 2Mbps for a service of One Gig paid....Techs are sitting in Philippine and are clueless and unable to help...

Switched from AT&T to WOW (long story). Spotty internet and I've actually spent over an hour doing online chat to resolve a problem they caused. I purchased my own modem (listed on their website)...