Vision Care Grayslake

I've been a customer for several years now. The staff is always so helpful! This time I needed an exam because I'm having some trouble reading (had lasik 5 years ago and my eyes got a nice...

This establishment is not very customer friendly. They NEVER answer their phone an hour or less before they close. Their guy who takes care of ordering glasses/contacts is very rude and short.

It really hurts me to write this review because Dr. Nielson is a really good doctor. The receptionist was really rude when I got to my appointment she told me I couldn't be seen because I had an...

When I called to set up the appointment, I told the receptionist that I wanted an eye exam for contacts and glasses. When I arrived for my appointment, I walked up to the receptionist (not sure if...

It pains me to write this review, because I happen to think Dr. Nielsen is a good Optometrist. However, I will no longer subject myself to the unprofessional staff she has running her office. I...