Carlos helped me today after my phone randomly broke yesterday. He checked my account for trade ins and I was able to upgrade. Very good experience
Verizon
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My boyfriend purchased a brand new (or so he thought) iPhone 15 from this store in July. He started having battery issues which is unusual after only 5 months. Boy were we surprised to see the...

I was so lucky to work with Robert Tanner today. He was so patient with me and incredibly kind and knowledgeable. I went from being in a state of panic when I walked in, to walking out having...
Terrible customer service. Was told things that were incorrect and misleading. Made my phone trade in way more difficult than it needed to be.

Lovely friendly awesome human beings - helped me a lot and I'm very grateful- However , I will never come back here! , I know WE customers can be super bratty , needy, and severely annoyingAF!...