Ann H.
4/6/2025
I've been with Verizon for 20 years. Had a problem with my phone & then the awful experience of dealing with the call center for hours, riddled with incompetence. The store manager Manny/Manuel...
Verizon
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2707 N Elston Ave
Chicago, IL 60647
Visit our store at Chicago for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.579 reviewsIain G.
2/16/2025
The manager is incredibly disrespectful to customers. He was having a negative experience trying to work out a deal with possibly argumentative shoppers, and decided to take it out on the rest of...
Cody S.
5/29/2025
At first when I went to trad run my phone, one of the employees at the store was more than helpful. He had made the process very easy and was a great guy. Unfortunately, when I came back to...
Derrick T.
12/23/2024
I have been trying to upgrade my iPhone since October 13th. I"ve been to this store half a dozen times and they have had my phone but refused to give it to me because the order somehow kept...
Tim S.
4/16/2025
To whom it may concern in Verizon Corp: I am a Chicago Landlord that had a tenant pass away leaving Verizon WiFi equipment. I tried to do the "right thing" and return the equipment to your 2707...
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