The process required to reach a human via phone call is ridiculous. I literally had to finally had to use the word "human" to get one.
U.S. Bank Branch
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U.S. Bank Branch in Springfield, IL, offers a range of financial services for personal and business needs. From personal banking solutions such as checking accounts, credit cards, and loans to investing and retirement planning services, the branch caters to various financial goals. Customers can access mobile and online features for convenient banking and wealth management.
For businesses, U.S. Bank provides tailored banking services including business accounts, credit cards, loans, and lines of credit. The branch also offers industry-specific expertise and solutions, such as cash management, payroll services, and business payments. Corporate and commercial clients benefit from capital markets, credit, financing, and treasury management solutions.
With a focus on customer support, financial education, and security, U.S. Bank Branch aims to assist individuals and businesses in achieving their financial objectives. Whether it's managing day-to-day finances, planning for the future, or growing a business, the branch provides a comprehensive suite of financial products and services to meet diverse needs.
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Reviews
Why has this Springfield IL bank branch been closed 2 business days in a row now - is the branch permanently closed now? Very very strange - and very concerning.
Although, I don't love the hours of operation, the staff has always been very helpful and hospitable. I've had to do a few international wire transfers, and appreciate their help. In addition, the...
Wanted to add a savings acct. But NO ONE any of the (multiple) lobby desks. After a bit, a personal banker poked her head over the counter to say she couldn't help us because she was helping to...
This bank has poor customer service at the drive-through. This bank has always had poor customer service for years. This bank has hours of operation are Monday through Friday 9 to 5 drive-through...




