Universal Spa Service

If I could give more stars, I would! We bought our hot tub in Summer 2019 from American Sale. Two months in, we needed them to come out and service it. They managed to break the diverter while...

they serviced my tub in 2024 and repalced most parts and there was 3 jets to be replaced. Been 6 months that i have been following with up Alan and all i get is dates, no one turns up and then he...

Run for the hills, really bad experience, that's when the nightmare started, this is what I experienced as the rest of the people here. Alan is verbally abusive. He makes excuse after excuse, he...

Company screwed up my hot tub and left it unusable for 3 years. Overall, paid him over $2500 for repairs that were all done improperly. He does not return calls or texts. Save yourself the...

really bad experience. After wrong part was replaced they just disappeared with my money. nothing works and they don't call back. they don't give any warranty on what they are doing and don't call...