Ulta Beauty

I had the best experience at the Ulta specifically because of an employee named Mario. I stopped in looking for travel size skincare and realized I also had $10 off of $50 coupon to use. Of course...

I've been a loyal Ulta customer for years and have visited several locations throughout Chicago, Dekalb, McHenry County, and even Indiana. I regularly book makeup appointments for special...

The line is frequently too long. It is ridiculous. There are staff working the floor that should be called sooner to assist or the store simply needs to hire more staff.

Went in to purchase items, representative Roberto was rude at check out. I asked for assistance to look for a coupon and he refused to help. I'm a diamond member and this isn't my usual store but...

Horrible customer service. Hustled my 86 yr old mother, said they were gonna open an in store credit card for Ulta, then said it didn't go through, then Mom paid cash. She then received a credit...