The Great Escape Joliet

We've had a great experience with The Great Escape. We worked with Gus who is very knowledgeable and helpful. When we had issues and questions about the pool (and we had a ton of questions as new...

Salesman was told by myself and my wife that we were going to dig the pool as deep as possible. Steve sold us a pool package on a Saturday, delivered on a Tuesday and scheduled to be installed on...

I bought an infrared floor model sauna at a signifigant savings after being assured I would love my sauna, and Tony and Gus were not wrong. What they told me is exactly what happened after using...

The Great Escape has horrible customer service. Once they Escape with your money, good luck getting anything done. We recently purchased a pool package to replace our tornado damaged pool. During...

I am writing a second review to compliment Tony on showing professionalism and interest in our spa problem. The service tech came to our home yesterday and put in a new heater. We are feeling...