The Great Escape Downers Grove

I've been to this store in the summer when there are 20 people in line and it's crazy busy and I've been in during the late Fall when the store is practically empty. I don't review a lot but I...

Update 6/8 It's been 6 months since we made the purchase. Chairs are still useless. Still no refund. Still haven't replaced missing parts.

Though the location is somewhat hidden and has a barren parking lot (with no customers), we'd thought we'd look around for a fire pit and pool table accessories. We bought our pool table from...

The staff are courteous, knowledgeable and extremely helpful. The manager Chris , is very professional and accommodating. He and the staff address all your concerns and resolve any issue and are...

My husband and I ran in here an hour before closing to buy 3 pool sticks. Mike took his time explaining the best options for us. We were there with our 2 toddlers and Mike & team were very patient...