The Grand Repair

My kitchen window would not open, close, lock properly. I had my husband, my dad and a handy neighbor look at it-- couldn't fix it. It's been like this for months, and I've just not gotten around...

Really disappointed by the lack of follow-through. I had phone conversations, sent photos of the windows and latches I needed. More conversations, initiated by me, and then nothing. Then my calls...

Absolutely no customer service. I had text back abd forth. I thought this was going to get resolved quickly but still hasn't been. Gut text asking if I still needed service replied yes and...