Thomas G.
4/4/2022
I visited this T-Mobile to replace my Sprint 3G network device due to Sprint now being T-Mobile. I chose this particular location because I frequent the area, plus I feel the parking situation is...
T-Mobile
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1300 N Ashland Ave Frnt 120
Chicago, IL 60622
T-Mobile, one of the leading mobile network providers in the U.S., offers a range of plans and services including unlimited phone plans, home internet, and various devices such as smartphones, tablets, and smartwatches. They pride themselves on their robust 4G and 5G coverage, described as the best mobile network according to Ookla Speedtest.
The company is known for its attractive switching incentives, such as paying off eligible devices up to $800 per line when new customers port their numbers. T-Mobile also provides additional perks through its Experience Beyond plan, which includes satellite service and complimentary subscriptions, like DashPass, contributing to a comprehensive mobile experience.
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Reviews
2.513 reviewsShana W.
3/8/2025
Jon was beyond helpful when my screen was broken beyond capacity to use the phone, thus making it almost impossible to book a screen replacement appointment. He was a creative problem solver and...
Tevin B.
1/2/2025
Check your bills regularly! I am disappointed to report that the sales representative (I will update this review with her full name after reviewing my receipt) added two extra lines to my two-line...
Naquiyah C.
7/31/2021
We just came in for a 30 days SIM card and we waited 1.5hrs for service. Only 2 people working on a weekend and one person didn't even know what she was doing. So upset about everything never...
Arri M.
5/19/2024
If i could give zero stars i would. None of the employees seemed to have knowledge of how the claim/warranty operations work or any information on the phones. The manager on duty(young hispanic...
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