Mr. C.
11/10/2024
Manager and associates on fire! The guy is super sharp and fast! This guy should be a district manager! Very impressive and outstanding customer service skills!! Wow!!
T-Mobile
Closed
(12)
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1388 S US Highway 12
Fox Lake, IL 60020
T-Mobile, a leading mobile network provider, offers a variety of plans including unlimited options for individuals, families, and seniors, as well as home internet services and prepaid plans. With a commitment to customer benefits such as music concert perks and T-Mobile Tuesdays, the company seeks to enhance the user experience while ensuring high-quality connectivity through its extensive 4G and 5G networks.
In addition to standard mobile services, T-Mobile introduces innovative solutions like T-Satellite for outdoor connectivity and offers incentives like paying off eligible current devices up to $800 upon switching. The company's Experience Beyond plan includes unique features such as free DashPass for customers, further demonstrating its dedication to value and customer satisfaction.
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Reviews
3.512 reviews
Jennifer K.
2/26/2025
Customer service and support. Fox lake Illinois store Nick ( the manager) charged me for a tablet n didn't give me one and then charged me for a phone that I hate n didn't want. What do I do now?...
Kenny Z.
1/10/2024
My mother went into this store to get a first responder discount renewed since my dad is a retired police officer. The spring Grove location told her she would have to cancel her account AMD...
Victor S.
8/31/2024
Let me tell you about my Experience with T-Mobile store Il Fox Lake and the stores manager. I was with ATT since 1990. Their service used to be good, but in the last few years they have changed....
Doug C.
3/14/2022
Went in to get so to a charge on account was messed up and customer service call in was no help. Alex and Caitlyn called customer service and fixed all my problems on even after customer service...
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