Mandi B.
8/23/2025
Norman was phenomenal to work with. Very thorough and friendly. Would definitely recommend this location!
T-Mobile
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408 Nelson Rd
New Lenox, IL 60451
T-Mobile in New Lenox, IL, offers a variety of wireless plans, including unlimited options for individuals and families, with special provisions for seniors, military veterans, and first responders. The company provides cutting-edge technology, including 5G and satellite services, ensuring connectivity in diverse locations.
With promotional offers such as paying off eligible phones and providing free DashPass for food delivery services, T-Mobile aims to enhance customer value and streamline the switching process for new subscribers. Their commitment to customer benefits includes various perks related to streaming, travel, and music events.
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Reviews
3.08 reviewsDanielle G.
4/2/2025
Went in to upgrade a phone. Female worker with pink hair stated it could not be done because the "primary phone" for the account needed to be in store to upgrade any phone. I went home and called...
Theodore F.
4/21/2025
Set up Apple 14 service with new phone October 10 2024. Bill seemed high at $150 per month as months went on but I assumed the Apple Phone was being paid for. Called T-Mobile Customer Service...
Tiffany R.
5/28/2023
I came to this store about a week ago and the employee "Jerry" was incredibly rude to several customers. I couldn't even enter the store. I stayed and watched and he started cussing out a...
Don W.
12/29/2022
Horrible experience! Salesperson (New Lenox, IL store)misrepresented entire sales transaction. Purchased two iPhones, traded two phones that the store was supposed to ship, they totally...
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