SureStay Plus by Best Western Chicago Lombard

My fiancé and I recently stopped by a SureStay Plus hotel for a couple of nights. Though we were on a trip to Chicago, this location was not terribly far from the city. Walking into the lobby,...

What I liked about this hotel was the friendly and excellent service from the front desk staff. The location is also close to the highway and a nearby drive to shopping. The rooms were dated and...

Average stay. Basic hotel. The rooms were clean and decent size. Although the front, reception and breakfast areas have been updated, the rooms were a bit outdated, albeit clean. Room 110 was way...

Worst hotel and even worse management. Room smells like urine and the door won't shut without slamming it closed. I told the manager and he said to just deal with it I wish I can give zero stars

Do not stay at this hotel! Shady practices from Reservations! I needed 5 double rooms for July 31. - August 1. Family was in town for a funeral. The reservationist, Renita, booked me 5 rooms late...