John A.
8/3/2025
Decor seems a little outdated, but the friendly staff and crazy desserts more than made up for that. The host Alicia was so sweet and accommodating. We didn't have a reservation and came in with...
Sugar Factory
$$$
Open
(971)
Photos
55 E Grand Ave
Chicago, IL 60611
Sugar Factory American Brasserie is bringing something SWEET to Chicago’s famed River North area, just off the mag mile. Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers, steaks and shakes, all available throughout the day. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, Smoking Goblet Cocktails, Candy-Infused Martinis, and the one-and-only King Kong Sundae. This 9300 square foot eatery features prime party and event space including a chef’s table, two private party rooms and retail space, complete with our sweet shop’s signature items. Please dine with us and let Sugar Factory deliver an unforgettable guest experience.
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Reviews
3.0971 reviews
Laura M.
8/15/2025
I gave a star for the service. We went just for the milkshake and all the toppings were stale. It's like a $25 shake. The stuff should be fresh! I got the Cookie Monster shake. The cupcake tasted...
Shannon T.
12/15/2024
I never heard of Sugar Factory until I visited Chicago...and now I wish we have an establishment here in California! We came in as a party of 5 on a Sunday night, so it wasn't terribly busy and...
Oso E.
4/18/2025
Not worth the time or money. While the staff were very polite and tried to make the evening a good one, the food was a. huge disappointment. The restaurant seems to be much more about Instagram...
Nahla A.
10/29/2024
I love how cool this place! It Truly is my go place to eat on special occasions.... It's vibrant , fun, delicious and super hype!! I love this restaurant
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