Purchased a sofa set for condo last year with excellent installation service. Ordered duplicate for brother's home this year and the paid install team did not want to disassemble the sectional...
Steinhafels
(5)
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Absolutely HORRIBLE furniture store with the WORST customer service. We purchase a sectional and a coffee table and had a delivery date for September 8th. When both furniture arrived the guy who...
Poor quality furniture and disappointing customer service and support. I purchased a reclining couch at the Schaumburg location and after 4 months a rivet on the frame of one of the recliners...
Absolutely horrible service, on the day of delivery, which was a Saturday! Told me that my delivery was not going to be delivered for another 10 days when they could have easily gave me a warning...
Found a headboard we liked on the website, it said it was in stock but not in Schaumburg. Salesman went over and above the call of duty and turned it over to "sales manager" who was in my...
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