The in-store shopping experience was fine, however, it was the delivery experience that was not. First of all, the sales lady said we could get our mattress within a few days but then after we...
Steinhafels
(54)
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If I could give ZERO stars I would!! DONT EVER BUY FURNITURE FROM HERE!! The customer service is horrible!! We purchased a recliner sectional about a year ago and need parts replaced. The...
The customer service at this company is shockingly bad and they clearly don't value customers. We bought a sofa in March from the Downers Grove location (Order: 0302533EM94) and, since we special...
Absolutely terrible. Ashley quality with Smithe arrogance. Let this be a warning to any of you considering a purchase here. Whatever your salesperson tells you about returns or exchanges, do...
WORST CUSTOMER SERVICE EVER!! Steinhafels has a large selection of furnishings, lamps, etc. and even a larger selection of inept, uncaring employees. Think twice before you shop here and don't...
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