Marcus S.
1/1/2022
It took over 9 months for my five pieces of living room furniture to be delivered - OBSURD! One of the two installers, upon delivery, reeked of marijuana...truly unethical and unprofessional!...
Steinhafels
Closed
(47)
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5846 Northwest Hwy
Crystal Lake, IL 60014
Steinhafels Furniture is a family-run, employee-owned business providing customers with quality home furnishings, mattresses, and home décor. Steinhafels is Wisconsins leading retailer for furniture and mattresses, with about 550 associates and 14 locations and counting in Wisconsin and northern Illinois. Steinhafels brings its company values of courtesy, honesty, and outstanding service to its customers and the communities served.
Reviews
2.047 reviews
Alex W.
9/30/2025
We bought a new wedge piece for the Snuggler couch. Noticed a large piece of metal sticking out when it was delivered. Took 2+ weeks to have a replacement delivered. Within a month, the cheap...
Susan K.
10/16/2025
Bought an electric reclining sofa. Thank goodness I took the service plan. 6 months was the first breakdown. Burnt out switch. It took a total of 4 months to schedule an appointment Wait for parts...
Dominic V. C.
7/13/2025
Everything! Prices are too High and the Service is terrible. The Warranty they sell is Garbage and it isn't worth the paper it's written on. We paid over $1300 for a Recliner less than 2 years...
Jennifer M.
1/16/2025
We purchased two recliners, received them got them in the house sat down and was uncomfortable in 1 of the 2 we purchased. i picked 1 chair and my husband picked a chair (same brand but...
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